How to Protect Yourself

Keep Your Computer's Security Up-to-Date

We want to assure that your personal and account information is secure at GTE Financial, but your personal computer may be at risk. While it's important to keep all of your browsers up-to-date with the most recent version, it's also important to keep your operating system updated with the latest security patches.  For added personal protection, consider installing the security software, SecureAnywhere (offered to our members for free) by Webroot

 

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eStatements

Enroll in eStatements, the electronic version of your paper statement

  • eStatements are securely located within Online Banking, which require multiple authentication layers and a login to access
  • There’s no private information sitting in your mailbox
  • Eliminates the risk of statements being lost or stolen in the mail

Sign up for eStatements today. Simply access your account by logging in to GTE Online Banking and click on the ‘eStatements’ option in the main menu.

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Bill Pay

Use our free Bill Pay feature within Online Banking and pay all your bills from one secure site.

  • Mailbox: Eliminates the need for private information, such as a personal check with an account number, sitting in your mailbox.
  • Numerous Passwords: Often times, the more passwords you have to remember, the more likely you are to store them or write them down where you can easily refer to them. This habit can lead to others finding or accessing that information. A single login into Online Banking to pay all your bills eliminates the need to jump from site to site with different passwords.  
  • Securely Stored: Instead of keeping printed records of your account and biller information, which is as simple to access as opening a file drawer, Bill Pay securely stores that information digitally within Online Banking for you to access at any time for up to 24 months. Plus, you can edit your biller information at any time.
  • Guaranteed: Plus, Bill Pay payments are guaranteed to arrive by their scheduled Pay Date.

See how amazingly convenient Bill Pay is and what you’ve been missing. Sign up for Bill Pay by logging in to GTE Online Banking and clicking on the ‘Bill Pay’ option in the main navigation.

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Setup Account Notifications

Receive free notifications about your accounts delivered to your email inbox, on your mobile device or within the Message Center in Online Banking. This is an easy way to stay informed about important actions that happen online.

  • eStatements: Let me know when my eStatement is available.
  • Message Center: Send me an email when I receive a new message in Online Banking or a reply in my Message Center.
  • Invalid Login Attempt: Let me know when an invalid login attempt is made on my username.
  • External Accounts: Send me alerts regarding my external account, including setup, activation, scheduled and canceled external transfers.
  • Account Balance: Set up custom account balance updates.

It’s easy to sign up for notifications by logging in to GTE Online Banking. Under ‘Alerts and Subscriptions’ in the main navigation, click on ‘Notifications’ and select your desired options.

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Free Fraud Email Alerts

Start receiving Fraud Alerts in your inbox and stay up-to-date on current scams and phishing attacks.

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SecureAnywhere from Webroot

Webroot is a leading supplier of PC security software. Members can enhance their computer’s protection by downloading Webroot's Secure Anywhere software for FREE!

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Verified by Visa®

Do you shop online? Get your GTE credit card Verified by Visa.

  • With Verified by Visa, you create a unique password to confirm your identity when shopping online with your Visa credit card.  
  • Visit our Verified by Visa page for more information on this service and to activate your card.

 

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Free Annual Credit Report

Everyone is entitled to a free Annual Credit Report. Make sure to check what the credit bureaus are reporting so you can correct any inaccuracies. Your credit can affect your ability to make purchases as well as how much you have to pay in financing.

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Update Online Banking Password

It’s not a bad idea to periodically update your password. Login to Online Banking and then click the ‘Change Password’ link located in the main navigation menu.

How GTE Financial is Protecting You:

1. MyKey

MyKey is a series of security questions to further identify you as an authorized online account user. 

2. Security Guarantee

         The GTE Financial Security Guarantee demonstrates our dedication to protecting our members.

3. Privacy Policy

What does GTE Financial do with your personal information? Please read our Privacy Policy.

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Debit Card and Credit Card Alerts

One of the best ways to stay in touch with your purchases and transactions is with free alerts! Imagine, swiping your Debit Card or Credit Card and receiving an update shortly after in text and/or email. It's additional peace of mind; if there's any suspicious activity, you can be alerted to it quickly and then take action to protect your accounts.

It's easy and FREE to sign-up!

  1. Login to Online Banking
  2. Under 'Alerts and Subscriptions' select Debit Card Alerts and/or Credit Card Visa Alerts
  3. Follow the steps to register

 

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Fraud & Safety Tips

  • Never write down your passwords or social security number. Also, don’t carry your social security card on you unless absolutely necessary.
  • Don’t access your financial accounts online at public kiosk locations like those found in hotels and airports.
  • Never give personal or financial data over the phone unless you initiated the phone call.
  • Don't email personal or financial data. Email is not a secure method of transmitting sensitive information.
  • Shred receipts after receiving cash from the ATM. Never throw them away at the ATM location.
  • Using GTE Online Banking and Bill Pay eliminates having your paper checks and statements in the mail.
  • Carry minimal cards and report any lost or stolen ones immediately. Keep a list of all your credit card issuer’s contact numbers in a safe location.   
  • Shred financial information including pre-approved credit applications, bills, and credit/debit card receipts before throwing them away to keep safe from dumpster diving.
  • Order a free copy of your credit report periodically from the three major credit bureaus to check for fraudulent activity or discrepancies.
  • Try to keep an eye on your credit/debit card and driver's license whenever you hand them to restaurant servers or store clerks.   
  • Review your account statements as soon as you receive them or log in to your accounts regularly to watch for unauthorized charges.
  • Beware of mail or telephone offers specifically looking for your credit/debit card number. 

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Internet Safety & Security Tips

  • Keep all software current with recommended automatic updates.
  • Use  and regularly update your firewall, antivirus, anti-spam, and antispyware software.
  • Password-protect your wireless connection at home.
  • Look for signs that a web page is safe before you enter sensitive, personal information:
  1. A web address with HTTPS – the ‘S’ means secure
  2. A padlock icon beside the web address
  • When shopping online, do not check the "remember my password" box. It is safer not to keep this information on your computer.
  • Never give sensitive info in response to an email or instant message request.
  • Think twice before you open attachments or links in emails, even if you know the sender, and be especially careful clicking links or buttons in pop-up windows.
  • Create strong passwords and keep them secret. Make them at least 8 characters and include lower and uppercase letters, numbers, and symbols. Don’t use the same password for all sites.
  • Beware of alarmist messages, misspellings, and grammatical errors, deals that sound too good to be true, and request for your personal info.
  • Make use of account and privacy settings on social networks like Facebook to control who can see your profile and learn how to block unwanted access.

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