Lost or Stolen


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Have You Lost Your GTE Credit Card?

Whether your card is misplaced or stolen, it’s essential to contact us right away to prevent fraudulent charges to your account. With Zero Liability from Visa®, you’re not responsible if your card is compromised. We offer multiple solutions to issue you a new card in a timely matter to prevent any inconveniences that come with a lost or stolen card. 

Contact Information

Go Forward and Go To Cardholders

800.449.7728

Go Signature Cardholders

855.789.8191

Instant Issued Credit Cards​

In a hurry? Our instant issued credit cards come equipped with a secure EMV Smart Chip that will protect your purchases against fraud. Click to learn about how Visa Alerts can also help you protect your purchase. To get your instant issued credit card today, click here to locate the Community Financial Center nearest to you!

Tips for Replacing your Card

  • Remember to adjust linked accounts such as Amazon, PayPal, Venmo, Uber/Lyft, and Sunpass with your new credit card information.*
  • Remember to adjust your bill payment system with your new credit card number to ensure payments are made on time for your cell phone, cable, utilities, and gym memberships!
  • Select a new PIN via Instant Issue or via PIN Now.
  • Turn off Alerts (if enrolled) on your old card number and re-enroll in alerts on your new card number.
  • Review statements carefully to ensure all transactions are correct.

*GTE Financial does not provide, endorse, nor guarantee any third-party product, service, information, or recommendation listed above. The third parties listed are not affiliated with GTE Financial and are solely responsible for their products and services. All trademarks are the property of their respective owners

*Rate will be based on your credit worthiness. Annual Percentage Rate as of December 19, 2016. Annual percentage rates, terms, and conditions subject to change. Please review our Credit Card (Regulation Z) Disclosure for terms and conditions or our Credit Card Agreement for full details.