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General FAQs

General

Join & Member Owner Share

  • Are there eligibility requirements?

    Yes. However, there are many ways to join our Credit Union! Through family, your place of employment, where you live or joining our CU Savers club, it’s easy to become a member.
  • When is the new Member Owner Share created?

    Your Member Owner Share will be established the evening of your savings account opening, which is also the day you join.
  • Do I have to setup this account?

    No. We will transfer your $5 member share from your savings account to your Member Owner Share for you.
  • If I have my spouse or a joint on my accounts, will they also have their own separate Member Owner Share established?

    Only if the joint owners on your accounts have their own Primary Savings account where their name is reflected as the primary owner. The $5 for their new Member Owner Share will be transferred from their Primary Savings account.
  • How will I know when my new account has been created?

    Your new Member Owner Share with your $5 member share balance will show on your monthly account statements, as well as in Online Banking.
  • How do I apply?

    Applying for membership is simple! You can apply online, visit a Community Financial Center or call us at 813.871.2690 or toll-free at 1.888.871.2690.
  • What will the description of the transfer look like on my statement?

    The transfer will show as "Withdrawal Eff. MM-DD Minimum Membership Balance Transfer $5 to Member Owner Share."
  • What if I just have a loan with GTE? Will I need a Member Owner Share?

    When you acquire a loan with GTE Financial, you also become a member of our credit union. When you joined, you opened and deposited $5 into a Primary Savings account. The $5 that was deposited is your one share of our financial cooperative. Instead of a Primary Savings account housing your $5 member share, it will now be in this newly designated, non-transactional Member Owner Share.
  • Is a Member Owner Share mandatory?

    Yes. When you open an account, a Member Owner Share will be created for you. Every primary member has a $5 Member Owner Share created for them.
  • Why are you creating this separate account?

    This separate account clearly reflects your ownership share of GTE Financial.
  • Where is the $5 to create this new account coming from?

    We are simply separating (or transferring) $5 from your Primary Savings account, and placing it in this designated Member Owner Share.
  • Do I have access to the $5 in the Member Owner Share?

    No. The $5 in your Member Owner Share will be returned to you if you decide to leave the credit union, once all of your accounts are closed. Otherwise, as a member, your $5 share of our financial cooperative will be kept in your Member Owner Share.

Fees

  • Where can I find the Schedule of Current Charges, fees and disclosures?

    Click here for a complete list.

Member Referral

  • How do I get credit for a referral?

    Every member has a unique code to use when referring members:

    1. Get your unique code within GTE Online Banking in your ‘Member Rewards Center’ tab, and select the 'Referrals' tab. Once there, you can print referral cards and even send an email to friends and family with your unique Member referral code. 
    2. Give that code to any potential members you refer before they apply.
    3. If they apply online, within the application, there will be an ‘Additional Questions’ section. Type in the Member Referral Code into the available field.
    4. If they apply over the phone or at a Community Financial Center, make sure they have your referral code to provide to the GTE Financial representative.
  • Are there qualifications?

    Yes. The qualifications are simple and easy to meet in order to receive a $25 bonus.

    To get your $25, you need to:

    • Provide your unique referral code to those you refer
    • Be enrolled in eStatements
    • Have your GTE accounts in good standing

    Members under 18 years of age (Early Saver account holders) can refer new members and are eligible for the $25 Member referral bonus, however, the new Member must open a regular savings account and a checking or personal loan within 30 days of becoming a Member. Early Saver new account openings do not qualify.

  • I should have received $25, but I haven't seen it yet.

    GTE Financial has a program that allows you to see if all qualifications have been met. Please review the Member Referral qualifications (under ‘Member Rewards Center’ in Online Baking) to see if there any items you or the member you referred may have missed. If you’ve reviewed the qualifications and still believe you should have received $25, please contact GTE Financial at 813.871.2690 or toll-free at 1.888.871.2690.
  • Is there a limit to how many referrals I can have?

    No. However, if you were to reach $500 or more in Member Referrals, there is additional tax documentation you would be responsible for filing. More information would be sent to you at tax time.
  • Where is the $25 deposited?

    The Member Referral should be deposited into your primary savings account.
  • Can I track a referral?

    Yes. Login to Online Banking and track your referrals in the ‘Member Rewards Center’.
  • How long does it take to get the $25?

    All referrals will be funded the night the Member Referral qualifications are met.

    As long as you are enrolled in eStatements and your accounts are in good standing, you will see your $25 once the new member you refer has met all the required qualifications and provided your unique referral code.