We Can Help

We Can Help

Need help? We're here for you!

Contact "We Can Help" Today

As GTE Financial employees, we’re people and members, too. We understand that life happens and often on the turn of a dime. When our valued members are going through not-so-great times, GTE wants to help.

Our "We Can Help" program has offered loan solutions to assist thousands of members who have been hit by economic hardship. If you’re experiencing a financial situation affecting your ability to make payments on a GTE loan, we can work with you to arrange alternative payment options. By contacting us at the first sign of trouble, we can work together to uncover a solution while you regain your financial footing.

Since 2008, our "We Can Help" program, has offered loan solutions that have assisted thousands of members who are experiencing financial hardship. If you are experiencing a situation that may affect your ability to make payments on a GTE Financial loan, we can work with you to arrange alternative options.

If you would like a loan to be reviewed for possible assistance, please complete the information needed depending on your type of loan:

Concerned about making your next mortgage payment?

There are many ways we can help you depending on your current financial situation.

If you find you are in need of financial assistance, we encourage you to begin here:

Print, complete, and sign the Financial Statement.

Send the Financial Statement and all required documents by email, mail, or fax.

Email: wecanhelp@gtefinancial.org

GTE Financial
We Can Help Team
PO Box 172599
Tampa, FL 33602

Fax: 813.414.8114

We will let you know if you qualify for We Can Help assistance and if so, send you a Modification Agreement.

Sign the Modification Agreement, if approved, and return it to us as quickly as possible.

Concerned about making your next loan payment?

As a member-owned cooperative, GTE Financial is, and always will be, here for our members in good times but especially in times of uncertainty. This is precisely why credit unions were created in the first place.

If you have a GTE Financial Auto Loan, Personal Loan, or Credit Card, you may qualify for our Skip-A-Payment relief program.  To see if you qualify to skip the upcoming payment(s) on your loan(s), please click the button below to start the automated process in Online Banking. (Interest continues to accrue through the deferred payment period.)