The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. Up and Down arrows will open main level menus and toggle through sub tier links. Enter and space open menus and escape closes them as well. Tab will move on to the next part of the site rather than go through menu items.
Login trouble or transaction questions?
Remember, the best and most secure way for us to resolve any login issues or transaction inquiries is by calling 813.871.2690 or by using LiveChat.PLEASE NOTE BEFORE FILLING OUT THE FORM BELOW: DUE TO HIGH VOLUME, in order to securely assist our members, we ask that if you have any questions involving sensitive or secure information, we will better be able to serve you if you use one of the following:
- LiveChat (by clicking Live Chat above)
- The GTE mobile App
- or by calling 813.871.2690
For all other types of questions, please use the form below.
Thank you for your patience!
In order to best serve you, please log in to Online Banking and click ‘Send Us Feedback’ under ‘Everything Else’ in the main navigation to send and receive messages. Your messages will be securely stored within Online Banking. Please provide us with a detailed description of your need and a GTE Financial Member Advocate will be in touch within 2 business days. It’s our pleasure to serve you!
In-person and phone appointments are available with Community Financial Center representatives. Use the button below to schedule an appointment.
Lost or Stolen Debit/Credit Card
1.888.871.2690 toll-free
1.813.871.2690 local
Hillsborough County 813.871.2690
Toll-free 1.888.871.2690
Monday - Sunday from 7:00am to 8:00pm
Need additional assistance?
GTE Gift Card: 1.800.827.6227
GTE Youth Reloadable Card: 1.800.827.6557
Please note if you have received an automated phone call: GTE does use the following number when dialing automated phone calls: (813) 414-6418
Find a GTE Financial Community Financial Center
near you.
Locate the nearest free ATM.
Find a Shared Branch. Make transactions at another credit union that may be more convenient.
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Make a deposit no matter where you are! Use Deposit2GO, our free remote deposit capture service, and deposit a check from your cell phone or desktop scanner.
Need to pay someone back? No need to write a check or visit the ATM for cash. Use Popmoney and send money for free with just the recipient’s email address or cell phone number. It’s easy and secure!
Payments & Deposits
GTE Financial
Member Care
PO Box 75028
Chicago, IL 60675-5028
General Mail
GTE Financial
Department Name
PO Box 172599
Tampa, FL 33672-0599
Credit Card Payments
GTE Financial Credit Card
PO Box 74935
Chicago, IL 60675 - 4935
Talent Administration (Human Resources)
GTE Financial
Talent Administration Department
PO Box 172596
Tampa, FL 33672-0596
Insurance Notifications
Auto
GTE Federal Credit Union DBA GTE Financial
C/O Allied Solutions
PO Box 3489
Carmel, IN 46082
Home Equity Line of Credit (HELOC)
GTE Federal Credit Union DBA GTE Financial
C/O Allied Solutions
PO Box 3489
Carmel, IN 46082
First Mortgage & Fixed Home Equity
GTE Federal Credit Union, ISAOA, ATIMA
C/O Central Loan Administration and Reporting
PO Box 202028
Florence, SC 29502
Mortgage Payments - First Mortgages and Fixed Installment Second Mortgages
GTE Financial
PO Box 986
Newark, NJ 07184-0986
Community Partner Membership (Select Employee Groups)
GTE Financial
Community Partner Development
PO Box 172599
Tampa, FL 33672-0599
GTE Investment Group
GTE Financial
711 E. Henderson Ave.
Tampa, FL 33602-9937
Supervisory Committee
PO Box 75634
Tampa FL 33675
Media Contact
[email protected]
Connect with GTE Financial on social media! Learn more.
Social Media Contact
Brittany Gantenbein
Marketing Engagement Specialist
[email protected]
At GTE Financial, communication is a top priority! By better connecting with our members, we are able to learn, grow and improve in meaningful ways that enhance the cooperative. If you have feedback or suggestions that you feel would benefit GTE Financial, click the link below to contact our Executive Management Team directly.