GTE Financial Headquarters in Tampa, FL

Contact Us

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Login trouble or transaction questions?
Remember, the best and most secure way for us to resolve any login issues or transaction inquiries is by calling 813.871.2690 or by using LiveChat.

PLEASE NOTE BEFORE FILLING OUT THE FORM BELOW: DUE TO HIGH VOLUME, in order to securely assist our members, we ask that if you have any questions involving sensitive or secure information, we will better be able to serve you if you use one of the following:

  • LiveChat (by clicking Live Chat above)
  • The GTE mobile App  
  • or by calling 813.871.2690

For all other types of questions, please use the form below.

Thank you for your patience!

General Question?

Contact Form Errors

The contact us form has found errors with your submission please review the list below.

Does your message require a GTE Member Advocate to contact you back?
Please provide your preferred method of contact if you’d like GTE to re-contact you:

Sensitive/Account-Related Question?

In order to best serve you, please log in to Online Banking and click ‘Send Us Feedback’ under ‘Everything Else’ in the main navigation to send and receive messages. Your messages will be securely stored within Online Banking. Please provide us with a detailed description of your need and a GTE Financial Member Advocate will be in touch within 2 business days. It’s our pleasure to serve you!

Make an Appointment

In-person and phone appointments are available with Community Financial Center representatives. Use the button below to schedule an appointment.


General Contact Information

Lost or Stolen Debit/Credit Card

Lost or Stolen Debit/Credit Card
1.888.871.2690 toll-free

1.813.871.2690 local


Hillsborough County 813.871.2690

Toll-free 1.888.871.2690

Monday - Sunday from 7:00am to 8:00pm

Need additional assistance?

GTE Gift Card: 1.800.827.6227

GTE Youth Reloadable Card: 1.800.827.6557

Please note if you have received an automated phone call: GTE does use the following number when dialing automated phone calls: (813) 414-6418 


Find a GTE Financial Community Financial Center  near you.

Locate the nearest free ATM.

Find a Shared Branch. Make transactions at another credit union that may be more convenient.

Save a Trip!

Make a deposit no matter where you are! Use Deposit2GO, our free remote deposit capture service, and deposit a check from your cell phone or desktop scanner.

Need to pay someone back? No need to write a check or visit the ATM for cash. Use Popmoney and send money for free with just the recipient’s email address or cell phone number. It’s easy and secure!


Payments & Deposits
GTE Financial
Member Care
PO Box 75028
Chicago, IL 60675-5028

General Mail
GTE Financial
Department Name
PO Box 172599
Tampa, FL 33672-0599

Credit Card Payments
GTE Financial Credit Card
PO Box 74935
Chicago, IL 60675 - 4935

Talent Administration (Human Resources)
GTE Financial
Talent Administration Department
PO Box 172596
Tampa, FL 33672-0596

Insurance Notifications

GTE Federal Credit Union DBA GTE Financial
C/O Allied Solutions
PO Box 3489
Carmel, IN 46082

Home Equity Line of Credit (HELOC)
GTE Federal Credit Union DBA GTE Financial
C/O Allied Solutions
PO Box 3489
Carmel, IN 46082 

First Mortgage & Fixed Home Equity
GTE Federal Credit Union, ISAOA, ATIMA
C/O Central Loan Administration and Reporting
PO Box 202028
Florence, SC 29502

Mortgage Payments - First Mortgages and Fixed Installment Second Mortgages
GTE Financial
PO Box 986
Newark, NJ 07184-0986

Community Partner Membership (Select Employee Groups)
GTE Financial
Community Partner Development
PO Box 172599
Tampa, FL 33672-0599

GTE Investment Group
GTE Financial
711 E. Henderson Ave.
Tampa, FL 33602-9937

Supervisory Committee
PO Box 75634
Tampa FL 33675

Press & Social Media Contacts

Media Contact
[email protected]

Connect with GTE Financial on social media! Learn more.

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Social Media Contact
Brittany Gantenbein
Marketing Engagement Specialist
[email protected]

Organizational Feedback

At GTE Financial, communication is a top priority! By better connecting with our members, we are able to learn, grow and improve in meaningful ways that enhance the cooperative. If you have feedback or suggestions that you feel would benefit GTE Financial, click the link below to contact our Executive Management Team directly.