community impact

GTE + we

Building Up Those We Serve

You are what you do.

At GTE Financial, we are a low-income designated credit union that has faithfully served as a Community Development Financial Institution for 8 years, since 2013.

But what does that really mean?

For GTE, it means hundreds of thousands in annual charitable donations, thousands of hours of financial counseling and volunteer work, high-paying and rewarding careers, affordable lending, beneficial products and services and an unwavering commitment to improve lives and strengthen communities!

As a previous CDFI, GTE has proudly put over $6.7 Million in awarded funds to work, expanding economic opportunities for underserved people and communities, with a special focus on the growing Latino and Hispanic Community in Tampa Bay.

Supported directly by the Board of Directors, an annually elected body of GTE members that are unpaid volunteers, GTE formally adopted ‘Inclusion’ and ‘Diversity’ within Strategic Guidance in 2019. Before DEI was vastly adopted…we made it a part of who we are—No matter race, color, age, gender, background, or level of wealth, you will have a home at our credit union.

GTE positively impacts 41,261 Hispanic members (18.5% of total membership), 183 Latino employees (36% of our total employee base) and a Latino/Hispanic community that comprises 26% of the population in Tampa (Census) with nearly 26% of Hispanic residents living below the poverty line (Welfareinfo.org) in a high growth Latino/Hispanic market disproportionally impacted by COVID-19.

We believe stronger communities are essential to a brighter future…that’s why we are passionately relentless about putting in the work.


$4.4 million donated to charity since 2010

21,000 hours volunteered since 2010

52% of our employees reflect the diversity of the communities we serve

Boards We Serve On

Boys and Girls Club
Tampa Bay

Brian Best & Lori Liburdi

Hillsborough Economic Development Council

Brian Best

LifeLink 
Advisory Board

Jasiel Legon

Tighten The Drag
Foundation

Chad Burney

Campo Family
YMCA

Dona Svehla

Hispanic Chamber
of Commerce

Cynthia Colon


MOSI

Holly Markham

 

Trinity Café

Priscilla Abreu

CUNA Board

Brian Best

Hyde Park Community Fund

Rolfe Thompson

Next Generation Tech

Kyle Donovan

United Way

Tabitha Roach


CUNA HR & Organizational Development Council

Jasiel Legon

 

Hyde Park Preservation, Inc.

Rolfe Thompson

Southeastern Guide Dogs Walkathon

Mandy Zurbrick

USF Business School Executive Advisory Committee

Brad Baker

CUNA Operations, Sales & Service Council

Marie Campbell

Junior Achievement

Brian Best


Tampa Chamber of Commerce

Jennifer Maxfield

Wheels of Success

James Esner

George Edgecomb Bar Association

Marie Campbell

Kids Place of Brandon

Dean Clark

Tampa Chapter of Credit Unions

Holly Markham

Women's United

Tabitha Roach


HCC Foundation

Scott Goldbach

Latino Coalition of
Tampa Bay

Cynthia Colon

Tampa Police Athletic League

Manny Aguilar

Employee Diversity

Over the last nine years, GTE has been recognized in Forbes for wellness initiatives and awarded Tampa Bay Times’ Top Places to Work (8 times total, 6 times consecutively) and Tampa Bay Business Journal’s Best Places to Work (8 times total and consecutively). GTE has focused on DEI within the workforce, with the current headcount at 52% minority. GTE's board, leadership, and staff all reflect the diversity in the communities we serve. We invest in our employees by providing training and leadership programs to further skills development and career path progression. We are pleased to report that today 65% of promotions are minorities compared to 44% in 2017, a 48% increase. GTE ensures minorities are represented and heard at all levels throughout the organization as well as in the decision-making process. Tampa Bay has a rich and diverse history, and we strive to honor that. We are committed to the Hispanic market and each year we are making strides in our impact. By employing the right people, we ensure we can effectively serve the community. We understand their needs, speak their language, and support them throughout their financial journey.

Reaching Those Who Need It Most

In 2020, S&P reported historic closures in the banking industry; 3,324 banks closed with only 1,040 openings, often leaving distressed areas without mainstream financial options. Underserved areas then disproportionally turn to check-cashing with exorbitant pricing to gain access to funds. GTE is dedicated to changing this!

57% of GTE Branches
Are In CDFI Areas of Investment

> Headquarters

> Crystal River

> Plant City

> Town N' Country

> Seffner

> Downtown

> Ocala

> Hudson

> Midtown

> Palm Harbor

> St. Petersburg

> N. Lakeland

> Sarasota

Helping to break the cycle of payday loans:

  • Free financial wellness learning on-demand for our members through GTE Elevate
  • Offering Money Mentor to help members reach their goals and stay motivated on their journey to financial wellness.
  • Fair and financially responsible options to borrow smaller amounts of money with short payback period with
    ▶ GTE Instant Cash

Products with a Purpose

Designed For People, Not Profit

Hover over each icon to learn more.

Credit Builder Loan

GTE's Credit Builder Loan allows members to begin building (or rebuilding) a positive credit history without any money down. Learn more.

GTE Instant Cash

GTE Instant Cash gives members a fair and financially responsible way to borrow smaller amounts of money with short payback periods. This loan was designed to protect our members from high interest rates and predatory lenders. Learn more.

Skip a Pay

For a low, one-time payment, eligible members can skip their loan payment during the month of their choice. Learn more.

52 Week Saving Challenge

GTE Financial challenges our members to save one extra dollar each week, helping them see how easy it is to reach $1,378 in savings by the end of the year - and have a chance at a prize for participating! Learn more.

Go Forward Credit Card

GTE Financial challenges our members to save one extra dollar each week, helping them see how easy it is to reach $1,378 in savings by the end of the year - and have a chance at a prize for participating! Learn more.

Go Further Checking

This option is for members who are looking to re-start a checking relationship and get their finances back on track! Learn more.

Go Premium Checking

Our Go Premium Checking account comes with built-in fraud-fighting and resolution services that help provide peace-of-mind and added confidence for our members. Learn more.

We Can Help

Since 2008, our "We Can Help" program, has offered loan solutions that have assisted thousands of members who are experiencing financial hardship. Learn more.

Future Change

With GTE's Future Change experience, members can save money easily and automatically. With each debit purchase, their change will automatically round up to the nearest dollar into a special savings account accessible 24/7. Learn more.

First Time Homebuyer Loan

0% financing for first-time home buyers, helping members achieve the dream of home-ownershi

HomeAdvantage

For members who need more guidance throughout their home-buying journey, GTE offers HomeAdvantage. This free service gives members access to MLS listings, a network of experienced agents, and big savings at closing ($1,600 on average!) Learn more.

Go Points Rewards

With our FREE GoPoints Rewards program, members earn points for everything they do at GTE, which can be used for cash back, travel, and gift cards! Learn more.

A History of Helping Others

2022

Diversity, Equity & Inclusion
  • Refined DEI plan
  • Selected 7 nationally recognized DEI moments throughout the year to celebrate with employees and members
Awards & Recognition

  • Refined DEI plan
  • Selected 7 nationally recognized DEI moments throughout the year to celebrate with employees and members
Financial Literacy

  • Hosted 28 financial workshops with 428 attendees so far in 2022
  • Introduced Level Up events aimed at youth members, to start them on a healthy financial journey
  • Launched 'Instantly Easy' video tutorials for multiple services
Philanthropy

Donated more than $122,000 so far in 2022
Products With A Purpose

  • Refined DEI plan
  • Selected 7 nationally recognized DEI moments throughout the year to celebrate with employees and members
Press

CUNA Marketing Professional of the Year

2021

Diversity, Equity & Inclusion

  • Obtained DEI certifications from Cornell University and University of South Florida
  • Spanish applications made available for membership, credit cards, and auto loans
  • Provided bilingual training for employees
  • Designated position for full-time bilingual financial educator
  • Translated monthly member newsletter into Spanish
  • Selected 5 nationally recognized DEI moments throughout the year and celebrated with employees and members
Awards & Recognition

  • Tampa Bay Business & Wealth Magazine’s Philanthropist of the Year
  • Aetna Workplace Well-being Silver Winner
  • American Heart Association Gold Workplace Health Award
  • Tampa Bay Business Journal's Best Places To Work
  • Tampa Bay Times Top Workplaces
  • CUNA Diamond Award
Financial Literacy

  • Hosted 211 financial workshops with 3,500 attendees
Grants

  • Received $1.8 million CDFI Grant
Philanthropy

  • Over $506,000 donated to local charities
  • 1,200 hours volunteered in the community
  • Held Make Hope Real where GTE gifted 13 member families in need with dream holiday wish list
  • Awarded 24 students with $2,500 scholarships, for a total of $60,000
  • Awarded $182,300 in grants through the GTE Foundation
  • Swipe It Forward campaign reminded members that swiping their cards helped GTE donate to the community
  • Integrated Future Change into payments & transfers to make charity donations even easier for members
Expanding Our Reach

  • Launched Remote Deposit in the GTE Mobile App, helping members deposit funds anywhere, anytime
Press

2020

Diversity, Equity & Inclusion

  • Welcomed 4,500 new Hispanic members, for a total of 41,000
  • Launched a robust Spanish website
  • Launched the GTE Mobile App in Spanish
  • Sat on the Latino Coalition of Tampa Bay executive board
  • Launched a Spanish queue in the Member Care call center
  • Developed DEI plan
Awards & Recognition

  • Aetna Workplace Well-being Gold Winner
  • Tampa Bay Business Journal’s Best Places To Work
  • Tampa Bay Times Top Workplaces
  • CUNA Diamond Award
  • CUNA Excellence Award for Employee Engagement
  • 1st Place Ragan's Employee Communications Awards: Change Management
Financial Literacy

  • Hosted 211 financial workshops with 3,500 attendees
Grants

  • Received a $500,000 grant from the CDFI Fund
Philanthropy

  • Over $442,000 donated to local charities
  • Held Make Hope Real for families in need
  • Awarded 24 students with $2,500 scholarships, for a total of $60,000
  • Awarded $87,500 in grants through the GTE Foundation
Expanding Our Reach

COVID Response



  • ▶ No closures or service interruptions
  • Offered safe access to our centers
  • Continued to lend with quick turn-around times
  • Provided uninterrupted and enhanced virtual services, with 55,000 members utilizing the new mobile app for account access

2019

Diversity, Equity & Inclusion

  • New Spanish commercial airs on Telemundo and Univision
  • Performed Hispanic Market Analysis
  • Updated Strategic Guidance updated to include Diversity & Inclusion
  • Offered Facebook live Spanish language financial workshops
  • Launched DEI initiative
  • Joined the Tampa Bay LGBT Chamber
Awards & Recognition

  • Brian Best named Board Member of the Year by the Boys and Girls Clubs of Tampa Bay
  • Mastercard Community Institutions, Doing Well By Doing Good Award
  • Aetna Workplace Well-being Silver Winner
  • American Heart Association Workplace Health Achievement Index
  • Tampa Bay Business Journal’s Best Places To Work
  • Tampa Bay Times Top Workplaces
  • CUNA Business Development Professional of the Year – Yasmin Grullon
Financial Literacy

Philanthropy

  • Over $690,000 donated to local charities
  • 4,800 hours volunteered in the community
  • Held ▶ Make Hope Real for families in need
  • Awarded 50 students with $2,500 scholarships, for a total of $125,000
  • Awarded $74,300 in grants through the GTE Foundation
Expanding Our Reach

  • Opened ▶ South Tampa location
  • Launched brand-new website with additional features and accessibility enhancements

Diversity, Equity & Inclusion

  • Launched Spanish IVR menu
  • Added ‘Se Habla Español' signage to centers
  • Aired in-house produced broadcast commercial during the World Cup
  • Began sending targeted e-mails in Spanish
  • Introduced DEI into Strategic Planning
Expanding Our Reach

Philanthropy

  • Over $610,000 donated to local charities
  • 4,400 hours volunteered in the community
  • Held ▶ Make Hope Real for families in need
  • Awarded 36 students with $2,500 ▶ scholarships, for a total of $90,000
  • Awarded $72,500 in grants through the GTE Foundation
Products With A Purpose

  • Launched the Go Further Checking Accoun
  • Launched the ▶ Home Advantage program to help members navigate the home buying process
Awards & Recognition

  • Corporate Philanthropy Award from Tampa Bay Business Journal
  • Featured in Forbes by the American Heart Association
Financial Literacy

Diversity, Equity & Inclusion

  • Created Spanish marketing collateral
  • Held home buying workshops in Spanish
  • Developed partnerships with Telemundo, iHeart Radio, and Prospera
Expanding Our Reach

Philanthropy

  • Over $477,000 donated to local charities
  • Volunteered more than 3,600 hours to the community
  • Awarded $90,000 in scholarships to 36 students
  • Make Hope Real - GTE raised over $10,000 with the help of GTE’s membership and employees, and provided gifts and a holiday meal for five GTE member families in need
  • Awarded $21,500 in grants through the GTE Foundation
Products With A Purpose

  • Launched Go Forward Credit Card
Awards & Recognition

  • Aetna Workplace Well-being Bronze Winner
  • Tampa Bay Times Top Workplaces