Privacy Policy

GTE Federal Credit Union d/b/a GTE Financial takes all the necessary steps to make protecting your identity and any information we collect about you a top priority while serving all of your financial needs. This includes information collected when you visit any mobile or online site or application that we own, but not limited to GTE’s website and our mobile apps.

We remain committed to providing you with competitive products and services that are unique to your wants and needs. In order to continue to do so, we must share information about you to complete the transactions and to provide you with the various financial opportunities. This requires our engaging and entering into agreements with other businesses that provide either services to us or additional financial products for you to consider. To protect your privacy we ensure that these businesses agree to maintain strong confidentiality protections and limits the use of information we provide. GTE does not permit these businesses to sell to other third parties any information we provide to them.

Collected Information

We may collect information regarding your mobile device such as device settings, unique device identifiers, information about your location, and analytical information that may assist with diagnostics and performance. For your convenience, you may be asked to grant permission for access to your mobile device's geolocation data. This information may be collected when you use certain services that are dependent on your mobile device’s location (such as the location of an ATM or in store transactions). GTE collects phone numbers for GTE Mobile App Functionality, such as one-time code authentication, text banking, contacting the member when ordering a new card, and other SMS communication. Data obtained through the short code program will not be shared with any third-parties for their marketing reasons/purposes. 

The GTE Mobile App has functionality that can access and store the device contacts to help mitigate fraud when sending money with Zelle®.  The collection of the contacts list data is completely optional but highly recommended.

The GTE Mobile App also may collect user images for contact QR code with Zelle®.  This option is completely optional to the user but recommended to mitigate fraud when setting up new Zelle® contacts.


Children’s Privacy

GTE does not knowingly collect personal information from individuals under the age of thirteen (13) who may use our Sites without obtaining the legally required consent from a parent or legal guardian.


Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?The types of personal information we collect and share depend on the product or service you have, or have had, with us. This information can include:
> Social Security number and Transaction History
> Account Balances and Account Transactions
> Credit History and Mortgage Rates and Payments
How?All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons GTE Financial chooses to share; and whether you can limit this sharing
Reasons we can share your personal informationDoes GTE Financial Share?Can you limit this sharing?
For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes—to offer our products and services to you YesYes*
For joint marketing with other financial companiesYesYes*
For our affiliates’ everyday business purposes—information about your transactions and experiencesYesYes*
For our affiliates’ everyday business purposes—information about your creditworthinessNoWe don't share
For nonaffiliates to market to youNoWe don't share
For GTE Mobile App functionality—such as one-time code authentication, text banking, contacting the member when ordering a new card, and other SMS communicationYesNo
To limit our sharing Call 813.871.2690 or 888.871.2690 ext. 40401 Please note: If you are a new member we can begin sharing your information 30 days from the date we sent this notice. *You may contact us at any time to limit our sharing of printed and electronic marketing materials tailored specifically to you.
Questions?Call 813.871.2690 or 888.871.2690
Who we are
Who is providing this notice?GTE Financial
What we do 
How does GTE Financial protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does GTE Financial collect my personal information?We collect your personal information, for example, when you
> Open An Account or Show Your Driver’s License
> Apply for a Loan or Make a Wire Transfer
> Give us Your Employment History
We also collect your personal information from others, such as, credit bureaus, and other companies.
Why can’t I limit all sharing?Federal law gives you the right to limit only
> sharing for affiliates’ everyday business purposes—information about your creditworthiness
> affiliates from using your information to market to you
> sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?Your choices will apply to everyone on your account.
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.
> Our affiliates include companies with a GTE Financial name.
> This may also include affiliates such as Credit Union Insurance Services, and our Home Loan Alliance, operated by GTE Financial.
NonaffiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.
> GTE Financial does not share with nonaffiliates so they can market to you.
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or services to you
> Our joint marketing partners include investment, insurance and other financial services companies.