Terms and Conditions

Terms and Conditions:

USE OF SITE

You agree to us1 this site in a responsible manner that is in full compliance with these Terms and Conditions and with your local laws. You agree that you will not use the My Card Creation site to produce bank card products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. You agree that the custom images you create shall not contain copyrighted images, political statements, brand names or branded products, images of celebrities or other public figures, firearms, weapons or ammunition, alcohol or tobacco, any images at all that may result in problems at point of sale or that may interfere with the security images of the card.  You are solely responsible for the content you incorporate into your card design and you confirm that you are the owner of or are authorized to use such content. You agree that you are responsible for protecting your password and controlling access to your registered account. You agree that you will be responsible for all orders placed or other actions that are taken through your registered account.

FEES

$10 will be charged for each new card design and will be assessed to the relevant account.  Expired custom cards will be reissued free of charge.

INDEMNIFICATION

You agree to indemnify and hold harmless GTE Federal Credit Union DBA GTE Financial from any and all loss, expense or damages on any and all manner of claims, demands, actions and proceedings that may be instituted against GTE Financial on grounds alleging that said printing violates any copyright or any proprietary right of any person, government or business entity.

LIMITATION OF LIABILITY

In no event shall GTE Financial or its suppliers or vendors, their officers, directors, employees or agents be liable for any special, incidental, indirect or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, arising out of or in connection with the use or performance of this site or My Card Creation products and services.

MEMBER SUBMITTED ART FILES

The My Card Creation site is not liable for any color shift that occurs in conversions from RGB to CMYK color modes. All art files should have a minimum resolution of 600 DPI (Dots per Inch) before they are submitted. The image size must be at least 2100 pixels wide by 1344 pixels tall to ensure that adequate image information exists to generate a printable card design. 4 MB is the maximum size accepted. The My Card Creation site is not liable for degraded print quality resulting from art file elements (artwork, graphic images, photographs, etc.) that fail to meet this standard. Additional formatting standards may apply.

ONLINE PROOFING & COLOR MATCHING

The My Card Creation site does not provide nor purport to provide any color matching guarantee as pertains to screen-viewable, electronic (online) proofs approved by Member and printed matter produced thereafter. Online proofs are provided solely for reviewing positioning, text accuracy, image proportion and placement.

ORDER CANCELLATION

You may cancel an order prior to print production. If you cancel your order, you will be responsible for all applicable charges.

RETURNS AND REFUNDS

Your order is unique to you and has no re-sale value. All Sales Are Final. If we verify that we made an error, we will re-print the order free of charge. No refunds or credits will be issued.

My Card Creation RIGHT TO CANCEL

GTE Financial reserves the right to cancel your order at any time and refund your money. GTE Financial will work in good faith to fulfill your order. However, unexpected equipment failure, material shortages, natural disasters and pricing errors are among the reasons we may not be able to fulfill your order. If we cancel your order you will be notified and the money you paid for the order will be promptly refunded in full.