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Contact Us

Contact Us


Are you a member?

In order to best serve you, please login to Online Banking and click ‘Send Us Feedback’ under ‘Everything Else’ in the main navigation to send and receive messages. Your messages will be securely stored within Online Banking. Please provide us with a detailed description of your need and a GTE Financial Member Advocate will be in touch within 2 business days. It’s our pleasure to serve you!

Send a Message

Urgent Needs

Lost or Stolen Debit/Credit Card
1.888.871.2690 toll-free

1.813.871.2690 local


Hillsborough County 813.871.2690
Toll-free 1.888.871.2690

Monday - Sunday from 7:00am to 8:00pm

Need additional assistance?

  • GTE Gift Card: 1.800.827.6227
  • GTE Youth Reloadable Card: 1.800.827.6557

Please note if you have received an automated phone call: GTE does use the following number when dialing automated phone calls: (813) 414-6418 


Find a GTE Financial Community Financial Center near you.

Locate the nearest free ATM.

Find a Shared Branch. Make transactions at another credit union that may be more convenient.

Save a Trip!

  • Make a deposit no matter where you are! Use Deposit2GO, our free remote deposit capture service, and deposit a check from your cell phone or desktop scanner.
  • Need to pay someone back? No need to write a check or visit the ATM for cash. Use Popmoney and send money for free with just the recipient’s email address or cell phone number. It’s easy and secure!

Payments & Deposits
GTE Financial
Member Care
PO Box 75028
Chicago, IL 60675-5028

General Mail
GTE Financial
Department Name
PO Box 172599
Tampa, FL 33672-0599

Credit Card Payments
GTE Financial Credit Card
PO Box 74935
Chicago, IL 60675 - 4935

Talent Administration (Human Resources)
GTE Financial
Talent Administration Department
PO Box 172596
Tampa, FL 33672-0596

Insurance Notifications
GTE Financial
Insurance Notification
PO Box 172549
Tampa, FL 33672-0549

Mortgage Payments & Information
GTE Financial
PO Box 986
Newark, NJ 07184-0986

Community Partner Membership (Select Employee Groups)
GTE Financial
Community Partner Development
PO Box 172599
Tampa, FL 33672-0599

GTE Investment Group
GTE Financial
711 E. Henderson Ave.
Tampa, FL 33602-9937

Supervisory Committee
PO Box 75634
Tampa FL 33675

Press and Social Media Contacts

Media Contact
Cynthia Colón
Multicultural & Communications Manager
Marketing & Promotions

Connect with GTE Financial on social media! Learn more.

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Social Media Contact
Brittany Gantenbein
Marketing Engagement Specialist


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